AskJill in SkillSync: Explanation and Trust in AI

SkillSync is an NSF-funded effort engaging an industry-academia consortium led by EduWorks and including Georgia Tech, the University System of Georgia, Credentials Engine, and several other partners. The goal is to build an AI application that enables companies to succinctly express reskilling needs for their workforce and helps colleges describe their educational offerings and respond to companies’ needs. The interactive tool better aligns job requirements and opportunities with reskilling knowledge, skills, and abilities, and distills these reskilling needs to universities in a way that matches specific learning outcomes.

When using SkillSync, both employers and educators can ask questions to a virtual coach named AskJill that is based on Georgia Tech’s virtual teaching assistant Jill Watson. AskJill helps explain SkillSync’s vocabulary, functions, and processing, thereby making it more transparent and trustworthy to its users. AskJill in SkillSync is a collaboration between the Design & Intelligence Laboratory and C21U.